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Rumors of Doing Good Podcast

S2 E5

Listening as an Act of Love

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Oftentimes we hear what is being said, however hearing is a lot different from listening.

In today’s conversation Ken and Rob talk about how listening is often something we take for granted when communicating with those we are journeying with. Join them as they discuss how active listening can do wonders for the person we are in conversation with- and for ourselves.

Here are some practical steps you can take to become an active listener:
1. Pay Attention

Give the speaker your undivided attention, and acknowledge the message. Recognize that non-verbal communication also “speaks” loudly.

  • Look at the speaker directly.
  • Put aside distracting thoughts.
  • Don’t mentally prepare a rebuttal!
  • Avoid being distracted by environmental factors. For example, side conversations.
  • “Listen” to the speaker’s body language
2. Show That You’re Listening

Use your own body language and gestures to show that you are engaged.

  • Nod occasionally.
  • Smile and use other facial expressions.
  • Make sure that your posture is open and interested.
  • Encourage the speaker to continue with small verbal comments like yes, and “uh huh.”
3. Provide Feedback

Our personal filters, assumptions, judgments, and beliefs can distort what we hear. As a listener, your role is to understand what is being said. This may require you to reflect on what is being said and to ask questions.

  • Reflect on what has been said by paraphrasing. “What I’m hearing is… ,” and “Sounds like you are saying… ,” are great ways to reflect back.
  • Ask questions to clarify certain points. “What do you mean when you say… .” “Is this what you mean?”
  • Summarize the speaker’s comments periodically.
4. Defer Judgment

Interrupting is a waste of time. It frustrates the speaker and limits full understanding of the message.

  • Allow the speaker to finish each point before asking questions.
  • Don’t interrupt with counter arguments.
5. Respond Appropriately

Active listening is designed to encourage respect and understanding. You are gaining information and perspective. You add nothing by attacking the speaker or otherwise putting her down.

  • Be candid, open and honest in your response.
  • Assert your opinions respectfully.
  • Treat the other person in a way that you think they would want to be treated.
If you enjoyed today’s conversation, please consider sharing, rating as well as subscribing to the podcast on your favorite podcast platform.

Intro/Outro music by skinfiltr8r.